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Why is zoom not working on my dell laptop - why is zoom not working on my dell laptop.How to Fix It When a Zoom Camera Is Not Working
Why is zoom not working on my dell laptop - why is zoom not working on my dell laptop.SUPPORT COMMUNICATION- CUSTOMER ADVISORY
Hoping someone has an idea for this issue. So I have Numerus Dell laptops most Latitude A handful of users are reporting sound and mic issues when using zoom. The Zoom meetings are with multiple different people. Testing the sound and mic using windows mic test, zoo, go-to-meeting, and others I can't replicate the issue. Since all laptops are Dell, I have used the Dell command to update drivers and make sure windows updates are done, have also installed the zoom desktop app, but the issue is still appearing whether the user delo using the web app or desktop app.
I have seen the issue twice, closing the application and rejoining a couple of times seems to fix the issue. I am hoping someone has a better fix? Unfortunately there isn't much to go on. I had issues like why is pcr taking so long in the past and it was our firewall. Our firewall tries to inspect traffic coming in through secure protocols like httpsSince I manage this, I was able продолжить чтение hop in and create a new rule specifically for Zoom.
The rule allows any user internally to access a slew of Zoom related ip addresses without any filtering. I only allow to these ports. Two thoughts. Perhaps your Dell laptops with Windows are busy doing other tasks when the user is using Zoom and maybe shutting down tasks and tabs in browsers may help. What is the actual issue? I understand something to do with sound but does sound stop working completely?
Hardware not there? Sorry for not being very clear, issues are not sure if related or separate Mic stops responding, Mic not transmitting sound but shows in windows that mic is picking up sound. Can't hear other parties, other parties can't hear the user. This seems to be only a handful of Users having these issues. If they disconnect from Zoom and rejoin a couple of times, then it appears to work most of the laptoo. Here is a link to Zoom range of ip addresses.
This topic has been locked by an administrator приведенная ссылка is no laptoo open for commenting. To continue this discussion, please ask a new question.
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Dell Hardware Zoom. Hi Everyone, Hoping someone has an idea for this issue. Spice 3 Reply 7. Verify your account to enable IT peers to see that you are a professional. Jerry White This person is a verified professional.
Spice 1 flag Report. OP jcm This person is a verified professional. And are these mostly browser users, zoom application users, or all the above? Both Web and Desktop application flag Report. Read these next
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